We Are Committed to Protecting Your Data

Hayabaji Privacy Policy — How safe is your data with us

What information you share when you use Hayabaji, where it goes, and who can see it — it's all laid out plainly on this page. No fine print, no hidden clauses.

Last updated: June 2026 256-bit SSL Encryption Fully in English

Your Data Is Never Sold

Your personal information is never sold or shared with any third party without your permission — that is Hayabaji's unwavering commitment.

Minimal data collection

Hayabaji only collects what is strictly necessary. No unnecessary data is gathered.

You're in Control of Your Data

You can view, update, or delete your stored data at any time.

Maximum encryption

All data is transmitted and stored using banking-grade 256-bit SSL encryption.

Transparency in Cookie Usage

You are informed of exactly which cookies are in use and why. You have the option to opt out of non-essential cookies.

Opt Out of Marketing

You can unsubscribe from promotional emails or notifications at any time.


1Introduction & Scope

Welcome to Hayabaji's Privacy Policy. This document explains what information is collected when you use the Hayabaji website or mobile platform, why it's collected, and how it is managed.

This policy applies to all Hayabaji services — the website, app, live chat, and email communications. By accessing the site or creating an account, you are considered to have accepted this Privacy Policy.

We believe a privacy policy should be written in plain language that anyone can understand. That's why this entire document has been written in straightforward, accessible terms.

If you have trouble reading this policy or find any part unclear, reach out to our support team in Bengali — we'll help you right away.

2What data we collect

Hayabaji collects two types of information — what you provide directly, and what is generated automatically while you use the platform.

What you provide directly

Data type When it's shared Required?
Name and date of birth At registration Yes
Mobile Number & Email At registration Yes
National ID / Passport During KYC verification For withdrawals
Payment Information (Mobile Pay/Nagad Number) At the time of transaction Yes
Address During KYC verification In certain cases
Support chat messages Contact hours No (optional)

Automatically collected information

  • IP address and device information (browser, operating system).
  • Pages visited and time spent on the platform — session data.
  • Which games you played, how much you wagered — your gaming logs.
  • Login time and location data (for security purposes).
  • Browsing patterns collected through cookies and tracking pixels.

3How data is collected

Hayabaji collects information through several methods. Here's a clear breakdown of what each method involves:

  • Registration form: Information you fill in when creating your account.
  • KYC process: Documents uploaded for identity verification.
  • Transactions: Payment-related information collected during deposits and withdrawals.
  • Cookies & local storage: Preferences and session data stored in your browser.
  • Live Chat & Email: When you contact our support team.
  • Server logs: Data recorded automatically each time you visit a page.

Hayabaji will never ask for your password, OTP, or payment PIN via phone call or email. Any such request is a scam — report it to us immediately.

4How your collected information is used

Hayabaji uses your information only for specific, defined purposes. It is never used for anything beyond those.

Primary purposes

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Age and identity verification (KYC).
  • Providing customer support and resolving issues.
  • Ensuring account security and preventing fraud.
  • Fulfilling legal obligations.

Secondary purposes

  • Analytics to improve your platform experience.
  • Suggesting games or offers based on your preferences.
  • Sending promotional offers and bonus information (if you have given your consent).
  • For testing and developing new features.

If you'd rather not receive promotional messages, you can turn off notifications at any time from your account settings.

5Where and when your information is shared

Hayabaji does not sell your data. However, in certain specific situations, limited information may be shared with third parties — always with your interests protected.

Who your information may be shared with

  • Payment providers: Mobile Pay, Nagad, Rocket — only the information necessary to process your transaction.
  • Game Providers: With gaming software providers to ensure fair gaming.
  • KYC verification agency: Licensed agency for identity verification.
  • Law enforcement agencies: When required by a court order or legal obligation.
  • Auditors and regulatory bodies: To maintain our license.

Your data will not be shared with any third party for any reason beyond those stated above. No data is passed to advertisers.

6Data security technologies and measures

Hayabaji follows the highest industry standards to protect your data. Rather than relying on a single measure, we use multiple layers of security.

  • SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification on login and withdrawals.
  • Firewall & intrusion detection: 24/7 server monitoring.
  • Payment data tokenization: Card or mobile banking numbers are never stored directly on our servers.
  • Access control: Only authorized personnel have access to specific data.
  • Regular security audits: Regular audits conducted by independent third parties.

That said, no system is 100% secure. If you ever notice unusual activity on your account, contact us immediately at support@hayabaji.net.

7Cookies & tracking technologies

Hayabaji uses cookies — a standard part of any modern website. Cookies are small files stored in your browser.

Types of cookies we use

Cookie type Purpose Required?
Essential cookies Login sessions, security tokens Yes
Performance cookies Page load speed & error tracking No
Functional cookies Remembering your language, theme, and preferences No
Analytics Cookies User behavior analytics No

You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain site functionality.

8How long your data is retained

Hayabaji does not retain any information longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For the full duration your account is active, and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years (as required by financial regulatory obligations).
  • KYC documents: 5 years after account closure.
  • Support conversations: 2 years.
  • Session Data & Logs: 1 year.
  • Marketing data: Immediately upon withdrawal of consent.

Any data that is no longer needed after fulfilling legal obligations is securely deleted.

9Your Data Rights

As a Hayabaji user, you have several rights over your own data. To exercise these rights, please contact support.

Right to access

You can request to see what information we hold about you.

Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to erasure

You may request that your information be deleted, provided there is no legal obligation requiring its retention.

Right to restrict processing

You can request that your data be restricted to specific purposes only.

Data Portability

You may request a download of your information in a standard format.

Right to object

You can object to your data being used for marketing or profiling purposes.

To exercise these rights, email us at support@hayabaji.net. We typically respond within 30 days.

10Data of Minors

Hayabaji strictly refrains from serving anyone under 18. Age is verified at registration, and KYC documents are requested if there is any doubt.

If any minor's information has been collected by mistake, it will be permanently deleted as soon as we are made aware, and the associated account will be closed.

If you are aware of a minor using Hayabaji, please notify us immediately.

11Policy changes and contact

Hayabaji may update this Privacy Policy at any time. For significant changes, users will be notified in advance via email or an in-platform notification.

The date of each update will be noted at the top of the page. Previous versions are available upon request.

Contact details

  • Email: support@hayabaji.net
  • Live chat: Chat with us in Bengali directly from any page on the site.
  • FAQ: FAQ Page View.

Privacy-related requests are typically responded to within 72 hours.

Related policies

Other important pages on Hayabaji

Terms & Conditions

The complete terms governing platform use — covering accounts, payments, bonuses, and everything in between.

Read

Responsible Gaming

Tools, limits, and support resources for a healthy gaming experience.

Read

FAQ

Answers to the most frequently asked questions, all in one place.

Read
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Join Hayabaji with confidence

You've read the Privacy Policy — now you know how securely your data is handled. Register and start your safe gaming experience.

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